Help center
Answers to common questions about Florida Contractor Network. Can’t find what you need? Contact us.
Getting started
What is Florida Contractor Network?
A members-only network for Florida contractors that combines a private community, project and bid management, compliance tracking, and a trusted trade-partner network — all in one place.
How do I sign up?
Create a free account from the Get started button. You'll add your name, email, company, and city so we can connect you with the right people and content.
Is it really free?
Yes — the community and core features are free to join. Paid plans add tools for running your own bids and projects, and you can upgrade anytime.
Community
Who can see my posts?
The community is private and members-only. Your posts are visible to other verified members, not the public web.
How do I report a post or comment?
Use the report option in the menu on any post (or comment) and tell us what's wrong. Moderators review every report. See our Community Guidelines for what's allowed.
Can I promote my business in the feed?
Sharing a recommendation when asked is welcome, but the feed isn't for repeated self-promotion. To promote a product or service, use our advertising tools.
Projects & bids
How does bidding work?
Create a project, set the trade scopes and a bid due date, and invite your network or open it up. Bidders submit sealed bids — competing bidders can't see each other's identities or amounts. You compare bids side by side and award with one click.
Can I refer or pass work instead of bidding?
Yes. You can refer work to a member or pass a lead to your network when you don't want to bid it out yourself.
How do reviews work?
After a job is awarded, both sides can review each other. Reviews are double-blind for a fair window before they're revealed.
Compliance
What can I track?
Licenses, insurance certificates (COIs), W-9s, and other documents, with status and expiration monitoring.
Will I get reminders before something expires?
Yes. You'll see expiring-soon alerts on your dashboard and get notifications so you stay bid-ready. Compliance features are for convenience and aren't legal advice.
Advertising
How do I run an ad?
Open the advertising section, build your ad with a live preview, target by trade, buying interest, and city, set a budget, and submit. Ads are reviewed before they go live.
How am I charged?
You set a budget and spend accrues as your ad serves (for example, per impressions delivered). If an ad is rejected before serving, the prepaid budget is refunded. See our Advertising Policy.
Billing & plans
How do I upgrade or cancel?
Manage your plan from billing settings. Paid plans renew automatically; cancellation takes effect at the end of your current billing period.
Do you offer refunds?
Except where required by law, subscription fees are non-refundable. Ad budgets follow our Advertising Policy.
Account & privacy
How do I control what others see?
You decide whether your profile is public and which details you share, from your company profile settings.
How do I update or delete my data?
Edit your profile anytime in the app. To request deletion of your account, contact us — see our Privacy Policy for details on data and your rights.